Frequently Asked Questions

Everything you need to know about your Boutique 1861 experience.

How long will it take to receive my order?

Orders are typically processed within 1-2 business days. Standard shipping within Canada takes 3-7 business days, while international shipping times vary by destination.

What is your return policy?

We accept returns on unworn items with original tags attached within 30 days of the purchase date. Please note that items marked as 'Final Sale' cannot be returned or exchanged.

How do I find the right size?

Since we curate unique pieces from various designers, sizing can vary. We provide a detailed size chart on each product page and recommend checking the specific measurements provided.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. Please contact our customer service team within 30 minutes of placing your order if you need to make changes.

Do you offer international shipping?

Yes, we ship our vintage-inspired collections worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Boutique 1861 digital gift cards.